FAQ about our therapy sessions.

How will a therapist contact me?
Whenever you’ve filled out the given template, a therapist will claim your session. After introducing themselves, they will then commence the session in your chosen direction.

How long do I have to wait for my session to be checked?
There is no such thing as a 'first come first serve' or a 'specific amount of time' it will take for your therapy schedule to be looked at. Our therapists usually check your status to decide whether or not they should respond to your request. For instance, someone who is online would be more likely to get a response than someone who is not. Wait time highly depends on whether or not our therapists are available and able to take their time with your therapy session.

Additional information:
Please do not schedule more than one therapy session at a time before the one you've made prior to it has been closed. Therapy appointments can be scheduled in our therapy-schedule channel